Return & Echanges
We want you to be satisfied with your zgspirit.com purchases. If that’s not the case, we’ll gladly accept merchandise for return or exchange, provided it:
- Was not purchased during a sale
- Is in new condition
- Hasn’t been washed, worn or altered
- Is accompanied by the original invoice
- Is returned according to the schedule below
TIMING FOR A RETURN OR EXCHANGE
Within 7 Days
ALLOW UP TO 1 WEEKS TO PROCESS YOUR RETURN OR EXCHANGE
It could take up to 5-7 days for us to receive and process your return or exchange.
MAKING A RETURN TO ANY OF OUR ZEITGEIST STORES
For expedited service, all of our stores accept returns. All returns and exchanges must conform to the guidelines of our return policy and must be accompanied by the original invoice. zgspirit.com merchandise can only be returned to ZEITGEIST stores.
After we have correctly received your goods, we will refund the amount of the returned goods to the payment method used to place your original order within 10-15 business days.